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Contacts for survivors

030 numbers are specially designed for not-for-profit organisations, charities and public bodies to offer consumers a single point of contact nationally.

The BBC, the Met Police, the RSPCA, Oxfam, Relate, some local councils, Ofcom and a number of government departments use 030 numbers. How much do calls cost? Calls cost no more than calls to geographic (01 and 02) numbers and must be included in inclusive minutes and discount schemes in the same way. Calls from landlines are typically charged up to 9p per minute; calls from mobiles typically cost between 8p and 40p per minute. Calls from landlines and mobiles are included in free call packages. We have no information on charges relating to Pay As You Go tariff, please contact your provider for more information.

Contact our office

Our national office cannot provide support services for people bereaved by suicide, but if you have general queries about our charity, requests for information or would like to find out about volunteering or fundraising, you can reach them in the following ways:

National Office

For all general administration, academic and research enquiries, please call

General Email

For all general administration, academic and research enquiries, please contact

Fundraising, Social Media
& website/forum support

For all fundraising, social media and website/forum support, please contact

Volunteering & Virtual
Support Group Email

For all volunteering and virtual support group information, please contact

Press Enquiries

For all press enquiries, please contact

Or write to us at:

Survivors of Bereavement by Suicide
National Office
14 – 16 New Lawn Road

Press enquiries

If you are reporting, writing or broadcasting about suicide – real or fictional – we encourage the following to support sensitive and responsible media coverage:

Please include details of our charity at the end of your piece – “If you have been bereaved by suicide, support is available from Survivors of Bereavement by Suicide –”

Use the Samaritans Media Guidelines
Email for further information.

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