Survivors of Bereavement by Suicide has been offering email support for some years and this was done for a long time magnificently by Ann who was Chair of the Board of Trustees. She then had support from some other trustee members.
At the beginning of 2020 (before we all knew what 2020 was going to bring) a group of 8 of us were trained up to deal with emails so that we could offer support in this way and as a team we all answer under the generic name of Alex. As with our other support services, we have all lost someone to suicide so we have that living experience and understanding. As a team we bring a wealth of experience and backgrounds and give one another support in dealing with what can sometimes be challenging or upsetting emails.
The increase in the number of emails we dealt with rose sharply in 2020 and we are often the first point of contact for people.
It is a privilege to be part of a team that offers care and compassion to those people who write to us in such despair.
For more information on our email service click here